Managed IT Services, built around your business
Brightsolid’s Managed IT Services give you dependable, day‑to‑day IT support in a way that suits how you work. Choose a fully outsourced model, or a co‑managed approach that strengthens your in‑house team with our expertise.
With co‑managed IT, your people work alongside our specialists, combining local knowledge with additional skills, tools and capacity. You stay in control, while we help keep your business running smoothly and securely.
Our services are flexible by design. Through automation, shared service toolkits and clear SLA management, we tailor support around your environment – not the other way around.
Support you can rely on
Our Managed Service Desk provides Line 1 to Line 3 support for your end users and internal IT team, backed by experienced service desk and field analysts. When on site support is needed, our engineers respond in line with agreed SLAs that reflect your business priorities.
We proactively monitor your cloud and on premise systems, applications and devices, managing patching, maintenance and system health to reduce disruption and improve performance.
Security, resilience and ongoing improvement
Security, networks and backups are monitored across cloud, hybrid and on premise environments. When issues are detected, our managed service team responds quickly to contain and resolve them.
Regular service reviews, reporting and dashboards give you clear visibility of performance, helping ensure you’re getting the right level of service and ongoing value. We also support your wider technology roadmap through continuous optimisation and access to solution experts across platforms, applications and security.
Why choose Brightsolid Managed IT Services?
“This project was done extremely quick in line with holidays, but with great quality. It was so well looked after, you were happy to answer questions and also helped me through my first renewal. It was a seamless project. Thanks again.”
Lewis, Engineering Sector